How important is it to have delivery management services in a company? Also, what are the following roles of the delivery management? We will see this in detail in this section.
What Are Delivery Management Services All About?
Delivery management services are a combination of different specialties that allow the company to get what they are looking for in the end. The various delivery management services include the following roles:
The application development and operations (DevOps) is a role that involves both the development and operations sides. This includes the functions such as DevSecOps, Release Management, Configuration Management, and Continuous Integration.
Application Lifecycle Management (ALM)
Application lifecycle management or ALM is a process that starts from the early stages of software development to the final launch of the product. This is one of the most important roles in delivery management services.
The key responsibilities of ALM include version control, project management, testing, and bug tracking. In addition to this, ALM also includes a series of tools such as source code control software and project management software.
Application testing is one of the most important parts of delivery management services. There are two types of testing levels which are black-box testing and white box testing. In black-box testing, you don’t need to know how something works. Instead, you just need to test it as a black box. In white-box testing, however, you need to know how something works to test it effectively.
For example, if you want to test a water pipe system, you need different instruments for white box testing from those used for black-box testing.
Now, how important is it to have delivery services in a company today? Especially in E-commerce?
How Important Are Delivery Management Services In E-commerce Today?
Delivery management services are very important in E-commerce. Without these services, there would not be a possibility to run the business. This is because the delivery service providers are responsible for all the activities that are related to delivery. Such as transportation and logistics.
There is a very long-term relationship between E-commerce and delivery management service providers. For example, some delivery management services providers, such as FedEx and UPS were founded as early as 1838.
How Does Delivery Management Services Work?
To understand how it works, you must understand the players of this ecosystem. First of all, there are many different players on the game including:
1. The E-commerce company
2. The courier companies or logistics companies such as DHL, UPS, FedEx, etc. These companies are responsible for delivery. They have a network of vehicles that move different goods to different places. They also have their staff that is responsible for loading and unloading items in their trucks.
These players also provide other kinds of logistics services such as trucking and warehousing.
3. The shippers or suppliers who have their network of warehouses in different countries, cities, and towns around the world. The shippers compete with each other by lowering their shipping rates to gain more customers’ business.
4. The manufacturers who make all the necessary products that need shipping from raw materials to final products to meet customer requirements
5. The consumers who buy products from e-commerce websites.
6. And finally, there is also a platform that connects all these players which is called an e-commerce platform. These e-commerce platforms bring together all these players into one place. So that they can easily find what they need through a network of warehouses around the world in an organized way.